Which terminal did you use for your flight?

Terminal 1

Terminal 2

Don’t know/Not sure

How clear were the signage and information boards at the airport?

Very convenient

Acceptable

Inconvenient

How would you rate the cleanliness of the terminals and sanitary facilities (restrooms, waiting areas, overall appearance)?

Clean

Acceptable

Unsatisfactory

How satisfied are you with the level of comfort in the waiting areas (seating, charging stations, lighting, air temperature)?

Very satisfied

Satisfied

Dissatisfied

How would you rate the quality and speed of the check-in and baggage pick up process?

Very satisfied

Satisfied

Dissatisfied

How would you rate the security check process (control, comfort during the procedures)?

Very satisfied

Satisfied

Dissatisfied

How do you rate the waiting time and quality of passport control process?

Very satisfied

Satisfied

Dissatisfied

How satisfied are you with the quality of food services at the airport?

Satisfied

Dissatisfied

Did not use this service

How do you rate the variety and prices in the shops?

Satisfied

Dissatisfied

Did not use this service

What type of transportation did you use to reach the airport?

Personal vehicle

Taxi

Public transport

Do you have any suggestions for improving airport operations?