Heydar Aliyev
International Airport
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Experience
Survey for Passengers of Heydar Aliyev International Airport
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Which terminal did you use for your flight?
Terminal 1
Terminal 2
Don’t know/Not sure
How clear were the signage and information boards at the airport?
Very convenient
Acceptable
Inconvenient
How would you rate the cleanliness of the terminals and sanitary facilities (restrooms, waiting areas, overall appearance)?
Clean
Acceptable
Unsatisfactory
How satisfied are you with the level of comfort in the waiting areas (seating, charging stations, lighting, air temperature)?
Very satisfied
Satisfied
Dissatisfied
How would you rate the quality and speed of the check-in and baggage pick up process?
Very satisfied
Satisfied
Dissatisfied
How would you rate the security check process (control, comfort during the procedures)?
Very satisfied
Satisfied
Dissatisfied
How do you rate the waiting time and quality of passport control process?
Very satisfied
Satisfied
Dissatisfied
How satisfied are you with the quality of food services at the airport?
Satisfied
Dissatisfied
Did not use this service
How do you rate the variety and prices in the shops?
Satisfied
Dissatisfied
Did not use this service
What type of transportation did you use to reach the airport?
Personal vehicle
Taxi
Public transport
Do you have any suggestions for improving airport operations?