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Survey for Passengers of Heydar Aliyev International Airport

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Which terminal did you use for your flight?


How clear were the signage and information boards at the airport?


How would you rate the cleanliness of the terminals and sanitary facilities (restrooms, waiting areas, overall appearance)?


How satisfied are you with the level of comfort in the waiting areas (seating, charging stations, lighting, air temperature)?


How would you rate the quality and speed of the check-in and baggage pick up process?


How would you rate the security check process (control, comfort during the procedures)?


How do you rate the waiting time and quality of passport control process?


How satisfied are you with the quality of food services at the airport?


How do you rate the variety and prices in the shops?


What type of transportation did you use to reach the airport?


Do you have any suggestions for improving airport operations?